Universal Video Instructional Interface
Organizations collect more feedback than anyone can read, then struggle to reach the people who gave it. Uvii does both — in production today for New York City government.
In production with
M/WBE certified (NYC & NY State) · SAM.gov registered · One issued patent, additional applications pending
The problem
Agencies, universities, and nonprofits collect enormous amounts of feedback from the people they serve. Most of it is never read, never understood, and never acted on.
The family
Each solves a different piece and each stands alone. Buy the piece you need most, then grow into the rest.
01 · Collect
Ask the question
The survey product. Written, voice, and video feedback on one dashboard, shared by QR code, link, text, or kiosk.
Live, in daily use02 · Understand
Hear people
The insights engine, sold to other software companies through an API. Send text, voice, or video — get back what it means.
Live, fully operational03 · Act
Reach people
Compliant texting for organizations. Reminders, announcements, and real two-way conversations with the people you serve.
Built & working — early accessWhat it actually does
Most tools only handle typed text. For video, our AI looks at the footage itself — facial expressions and all — and writes a read-out a human can act on.
Before — what lands in the inbox
500+ responses · 40 hours of video · nobody watches them
After — what Uvii returns
Video read-out
Respondent describes missing two prior hearings because notices arrived after the date. Speaks quickly, appears frustrated but engaged throughout.
Every response, scored the same way, in minutes
Two platforms, side by side. Buy either one, or both.
Traction
Paid engagements across government, higher education, and civic engagement. Every response INSINC collects runs through Uvii Analysis in production — the old system was switched off entirely.
8,000+
Students reached through one higher-education relationship
~80%
Increase in engagement across selected education programs
~70%
Response rate at a Columbia Engineering activation
25
CUNY campuses reached through Black Male Initiative programs
The founder
Kimberly Gray founded Uvii and leads it as CEO from New York City. Before this she worked in film, television, and production, including work connected to HBO, MTV, and 40 Acres and a Mule.
That background is the whole thesis. In media you learn fast that how someone says something carries as much information as what they say — tone, hesitation, energy, expression. Yet when institutions asked communities for feedback, they reduced people to a checkbox.
Uvii started as one product solving one problem. Customers exposed the next one, then the next. Three platforms later, all three are live, and New York City agencies pay for them.
The market has spent years trying to make people behave like databases. We do the opposite — let people respond naturally, then make the response structured and usable.Kimberly Gray, Founder & CEO
Getting started
Most organizations start with one program or one department, prove it there, and expand. We’re set up for public-sector procurement — M/WBE certified in NYC and New York State, and registered in SAM.gov.
Week 1
We walk through what you’re collecting today, who needs to see it, and which of the three products actually fits. Often it’s one, not all three.
Week 1–2
You get a private workspace with your own team accounts, contact lists, and — for SMS — your own dedicated phone number.
Week 2–3
We set up your forms, prompts, or campaigns with you, and train the staff who’ll use them day to day.
Ongoing
You run it. We stay on for support, reporting, and adding capabilities as the program grows.
Each organization gets its own workspace, team, contact list, and phone number. Data doesn’t cross between clients, and staff only see the programs they’re assigned to.
Consent and permissions are captured at collection. Opt-outs are enforced automatically on every single message — staff can’t accidentally text someone who has opted out.
Every customer has a spending ceiling on AI processing, and usage is metered per organization. You see what you’ve used before you’re billed for it.
Get in touch
A short note is enough. We’ll come back with whether we’re a fit, what it would cost, and how fast we could start.
Understand what your community tells you, and reach them where they actually read.